Contact number
(primary)
Contact number
(secondary- optional)
How would you like us to contact you?
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Phone info:
Make / Model (ex. Motorola
V710, or LG VX9800)
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How long was the phone submerged for before it was removed from the liquid?:
(seconds? minutes? hours?)
Aprox. date the phone came into contact with liquid:
Type of liquid entered the phone? (ex. pool water)
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After it got wet, what did you do? (check all that apply)
with a charger
Let the phone dry out via heat (under a warm light, or similar heat source)
Nothing- its probably still wet
*If you have not done so yet, go ahead and remove the battery and dry the phone via a warm source such as under a light bulb- don't let it get very hot- slow drying under a warm source for several hours works just fine. Do not power it up once it has dried. |
If you attempted to power the phone up (any time after it made contact with water) Check all that apply (if you have not powered it up, do NOT do so).
Phone powered up
Phone did not power up
_________________________________
Error message such as "service required"
Phone has no reception
Phone does not: charge / hold a charge
LCD problems
Randomly powers on or off
Microphone problem
Speaker problem
Other (please note on right hand side)
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Additional comments / notes:
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